DRP... Ideally Located to Service Both
The US and Canada!

 

DRP is a growing and expanding company that was established in 2001 which specializes in Returns, Warranty, and Refurbishing. Two international bridges within 10 minutes of our facility separate Canada and the USA. Our warehouse and factory can accommodate anywhere from 2000 square feet to 300,000 square feet and is situated on Canada's main Highway 401. DRP is ideally located to service both the US and Canada.

A highly skilled employee base supports DRP and Brockville, Ontario with skills in information technology, manufacturing, and distribution. The President of the company, Michael Palaisy, holds a Masters Degree in Business Administration from Queen’s University; a P.log designation from the Canadian Professional Logistics Institute; has reached Level 2 of the C.I.T.T. certification in Distribution Management; and a certificate from St. Lawrence College in Industrial Assembly. Management staff has over 40 years in manufacturing environments. Distribution and refurbishing employees are all highly skilled, cross-trained, and motivated on quality.

DRP utilizes a software tracking system designed, by President, Michael Palaisy, specifically for the tracking and verifying of returns and refurbishing activities. This information provides customizable detail on return trends, failure detail, repair detail, and component failure detail. This information is further enhanced by the skills employed that provides quality and liability feedback to the manufacturer to improve product design, reduce returns, make the component manufacturer accountable for failure, and most importantly … improve the bottom line. The system is continually upgraded and improved as new technologies in product tracking are developed.