A Trusted Reverse Logistics Partner Since 2001

Leading original equipment manufacturers (“OEM”) brands trust DRP as their first-choice reverse logistics partner. Our relationships are measured in years, not contracts, and that longevity is the clearest proof of our commitment to quality and service.

Who We Are

A trusted third-party logistics partner specializing in reverse logistics since 2001.

What Drives Us

Helping manufacturers recover value while protecting their products, customers, and brand reputation.

Our Mission

To simplify reverse logistics with reliable, scalable, and accountable solutions.

Our Commitment

Delivering consistent quality, complete transparency, and long-term partnerships.

ABOUT US

Recover More Value From Every Return.

For 25 years, DRP Services has been a leader in reverse logistics. We are a 3PL partner that supports manufacturers and retailers with the specialized handling, repair and recovery of consumer products after the point of sale. We help you scale faster, reduce shipping costs, and focus on your core operations.

DRP Services was established in 2001 as a dedicated provider of returns management, warranty repair and refurbishing for consumer products, and that specialization remains our focus today. Our management team brings more than 40 years of combined experience in manufacturing environments, and our technicians are cross-trained to maintain consistent quality across every shift. 

WHY CHOOSE DRP

Experience That Delivers Better Results

DRP offers a built-in competitive edge for cross-border operations. One of our main facilities is located just minutes from two international bridges, providing seamless access between both markets. Our flexible infrastructure scales with your business, with a 200,000-square-foot warehouse, all anchored along Highway 401, Canada’s primary transportation corridor. With additional receiving warehouses in Vancouver, Montreal, Halifax, and Cornwall, we ensure national reach with local efficiency.

For U.S.-based manufacturers, cross-border logistics can be complex, costly, and time-consuming. We simplify it by removing the barriers, reducing costs, and helping you move faster across borders with confidence.

Expanding soon in the Dallas, Fort Worth area.

More Than 25 Years of Expertise
Strategically Positioned Across North America

Green Certified

DRP works with Canada’s leading recycling and e-waste contractor who offer R2-Certified recycling and end of life product management services.

QUALITY

Quality & Accountability at Every Step

Every returned product represents your brand. That’s why DRP repairs and refurbishes to manufacturer specifications while maintaining complete product traceability from arrival through final shipment.

Authorized Parts Only

Repairs completed using manufacturer-approved replacement parts.

Barcode Tracking

Every product tracked from arrival through final shipment.

Daily Inventory Audits

100% verified inventory control for complete accountability.

25+ Years Experience

Trusted by manufacturers since 2001.

FAQS

Frequently Asked Questions

Reverse logistics is the process of managing products after sale, including returns, warranty repair, refurbishing, remanufacturing, inventory management and recycling.

DRP primarily supports manufacturers and retailers in consumer electronics, small appliances, power tools, housewares and ecommerce.

Yes. DRP performs authorized warranty repairs using manufacturer-approved replacement parts and standardized repair procedures.

Each product receives a unique barcode upon arrival and is tracked through every stage using proprietary inventory software.

Yes. DRP operates across Canada and the United States with strategically located facilities that simplify cross-border reverse logistics.

Products that cannot be restored are responsibly recycled through DRP’s R2-certified recycling partner, with certificates of destruction available upon request.