Comprehensive Reverse Logistics Services

From returns management and warranty repair to refurbishing, remanufacturing, inventory management, and distribution, DRP provides end-to-end reverse logistics solutions that recover value and simplify operations.

OUR SERVICES

Complete Reverse Logistics, End to End

Returned products lose value each time they change hands. DRP delivers the complete set of services: returns management, warranty repair, refurbishing, remanufacturing and rework, inventory management with barcoded tracking and reporting, and warehousing and distribution. It  allows each returned product to be assessed, restored and returned to market efficiently.

Unlike providers who specialize in a single product type, we work across industries and sectors, from small appliances and power tools to consumer electronics, housewares and ecommerce returns. Whatever you make or sell, we handle the returns, repair, refurbishing and recycling so your team can stay focused on the forward business.

Refurbishing

DRP restores returned and used products to like-new condition, repairing to manufacturer specification with only authorized parts and components. Every unit is tested before it leaves our facility, so refurbished products reach the market ready to perform.

Remanufacturing

We apply our experience and proven cost-reduction and labour-saving methods to remanufacture products for resale or redeployment. Our flexible production capacity spans quality control, assembly, packaging and burn-in testing, returning products to market efficiently and at a lower cost than building new.

Inventory Management

DRP provides a complete, turn-key solution for inventories of any size. Each item is assigned a unique barcode on arrival and tracked through our proprietary software, with daily audits, a full electronic audit trail and web-based reporting that give clients an accurate, current view of their stock.

Rework, Repackaging & Kitting

Maximize product value with efficient rework, repackaging, and kitting services. We inspect, reconfigure, repackage, and assemble inventory for retail, e-commerce, and distribution, ensuring every product meets your specifications and is market-ready.

Warranty Repairs

As a certified warranty repair provider with 25 years in consumer electronics, DRP performs authorized warranty work across a wide range of products. We manage the full repair cycle to manufacturer standards and help clients recover value on large-volume warranty returns.

Distribution

To complete the reverse logistics cycle, DRP distributes finished products directly from our warehouses to customers anywhere in the world. We use cost-effective, dependable transportation, generate a manifest for every shipment and resolve any discrepancies, keeping carrying costs and product devaluation under control.

Consumer Electronics

From televisions and audio equipment to smart devices and accessories, DRP provides expert inspection, testing, warranty repair, refurbishment, and inventory management. Our technicians follow manufacturer specifications to maximize product recovery and protect brand reputation.

We handle returns, repairs, refurbishment, and redistribution for kitchen, home, and personal care appliances. Every product is carefully tested and processed to ensure quality, compliance, and faster returns to market.

Power tools require specialized diagnostics and rigorous testing. DRP performs authorized repairs, component replacement, refurbishment, and quality assurance to restore products safely and efficiently.

From cookware to home essentials, DRP streamlines returns management with efficient inspection, inventory tracking, refurbishment, and distribution, helping reduce waste while recovering product value.

High return volumes demand speed and visibility. DRP manages ecommerce returns with barcode tracking, product grading, refurbishment, warehousing, and distribution, helping retailers reduce costs and improve turnaround times.

INDUSTRIES

Reverse Logistics Built Around Your Industry

Our facilities and experienced technicians support manufacturers and retailers across multiple industries, providing flexible reverse logistics programs that scale with your business.

Underpinned by proprietary technology that informs a better returns journey

Each item received at our facility is assigned a unique barcode and tracked through proprietary software developed specifically for returns and refurbishing. Beyond inventory control, the system captures the reasons products are returned, how they fail and which components are responsible. This intelligence is provided back to manufacturers to support improved product design, reduced return rates and greater supplier accountability, turning reverse logistics into a source of measurable insight.

More Than 25 Years of Expertise
Strategically Positioned Across North America

QUALITY

Quality & Accountability at Every Step

Every returned product represents your brand. That’s why DRP repairs and refurbishes to manufacturer specifications while maintaining complete product traceability from arrival through final shipment.

Authorized Parts Only

Repairs completed using manufacturer-approved replacement parts.

Barcode Tracking

Every product tracked from arrival through final shipment.

Daily Inventory Audits

100% verified inventory control for complete accountability.

GET STARTED

Ready to Simplify Your Reverse Logistics?

Partner with a single provider that manages returns, repairs, refurbishing, inventory and distribution from start to finish.